Privacy Policy
Last updated: 21 July 2026
Arletos Constructions (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through arletosconstructions.com.au, how we use it, and your rights in relation to it.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Who we are
Business: Arletos Constructions
ABN: 27 921 374 897
Website: https://arletosconstructions.com.au
Email: info@arletosconstructions.com.au
Phone: 0416 047 771
Postal address: NSW 2747
We provide outdoor construction services across Western Sydney and The Hills District, including concreting, excavation, retaining walls, drainage, plumbing and structural landscaping.
What we collect
Information you give us
When you complete an enquiry or quote request form on our website, we collect:
Your first and last name
Your phone number
Your email address
Your suburb
The type of work you need help with
A description of your project
Your approximate budget and timeframe
Your preferred contact time
Any photographs of your property or site that you choose to upload
You provide this information voluntarily. If you would rather not submit it online, you’re welcome to call us instead.
Information collected automatically
When you visit our website we may automatically collect:
Your IP address
Your browser type and version, and your device type
The pages you visit, how long you spend on them, and the site you arrived from
The approximate geographic region derived from your IP address
Why we collect it
We use your personal information to:
Respond to your enquiry and prepare a quote
Contact you about your project
Schedule and carry out work you engage us for
Keep records of quotes, jobs and correspondence
Understand how our website is used so we can improve it
Meet our legal, insurance and tax obligations
We do not sell your personal information. We do not share it with third parties for their own marketing purposes.
Cookies and analytics
Our website uses cookies — small files stored on your device.
Essential cookies are needed for the site to function, including caching cookies that help pages load faster.
Analytics cookies are set by Google Analytics, which helps us understand how visitors use the site. This data is aggregated and does not identify you personally. Google’s practices are described at https://policies.google.com/privacy.
You can block or delete cookies through your browser settings. Some parts of the site may not work properly if you do.
Who we share it with
We may share your information with:
Service providers who help us run our business — our website host, email delivery provider and analytics provider — only to the extent needed to deliver those services
Subcontractors and suppliers engaged on your project, where necessary to quote or carry out the work
Professional advisers, such as our accountant or insurer, where required
Government or regulatory bodies, where we are legally required to disclose
Some of these providers may store data on servers outside Australia. We take reasonable steps to ensure your information is handled appropriately.
How we protect it
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure. Our website uses SSL encryption, and access to enquiry data is restricted to people who need it to do their job.
No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
How long we keep it
We keep enquiry and quote information for as long as needed for the purpose it was collected, and afterwards where we’re required to retain records for legal, tax or insurance reasons. When information is no longer needed, we take reasonable steps to destroy or de-identify it.
Your rights
You may:
Ask for a copy of the personal information we hold about you
Ask us to correct anything inaccurate or out of date
Ask us to delete your information, where we’re not required to keep it
Opt out of marketing communications at any time
To make a request, email info@arletosconstructions.com.au. We’ll respond within a reasonable period, usually 30 days. We may need to verify your identity first.
Complaints
If you believe we’ve mishandled your personal information, please contact us at info@arletosconstructions.com.au so we can investigate.
If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner:
Website: https://www.oaic.gov.au
Phone: 1300 363 992
Third-party links
Our website may link to other sites. We’re not responsible for their privacy practices, and we encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page, with the date it was last updated shown at the top.
Contact
Questions about this policy or about how we handle your information:
Arletos Constructions
Email: info@arletosconstructions.com.au
Phone: 0416 047 771
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